Frequently Asked Questions

Yes. Placement, how the money works, the agreement, when we show up, and the monthly email are written on the what to expect page. Read that before you request a machine.

Placement is free at every site. You don’t buy the machine or the inventory. There is no minimum purchase, no bill if sales are light, and no fee to install, move, or remove the machine. You provide floor space, power, and access; we own, stock, and service it. The full list is on the what to expect page.

Some locations receive a commission on sales; others prefer to keep vend prices lower or put more into the mix. What’s realistic depends on traffic at your site. We’ll talk numbers on the consult — we don’t promise a website percentage we can’t back up in your break room.

You’ll sign a location agreement that covers access, placement, and who owns the equipment. It isn’t a twenty-page national contract. We’ll walk through the terms before anything is installed.

Visit cadence follows sales. A busy warehouse may see us weekly; a quieter office might be every other week. We adjust if coils start running empty — the machine should stay shoppable.

Call or email during business hours, or report it from the contact page with the site, what is wrong, and how urgent it is. Local techs handle coin jams, cooling issues, and payment problems as part of the service — not a week-long national ticket. You shouldn’t be troubleshooting a snack machine on your lunch break.

Yes. We’ll recommend a mix based on your people and machine type, and we’ll take requests — healthier options, specific brands, or skipping items that don’t belong at your site. Mixes can change after we see what actually sells.

Yes. Machines are set up for credit cards, tap-to-pay, and mobile wallets, plus cash where it still makes sense. Cashless usually means more completed sales and fewer “I only have a card” walk-aways.

Same service model in all three markets. Coca-Cola and Pepsi are available in Portland, Seattle, and St. Louis. Snack and food mixes still differ by city. Browse Offerings and filter by city to see the mix.

A spot with enough clearance for the machine, a dedicated outlet, and access during restock hours. That’s it. We bring the equipment, product, and service.

Combo, snack, glass front, stacker, AI cooler, food, coffee, freezer, and specialty cabinets. Typical cabinets are fridge-tall (about 6–7 feet) and 2½–4 feet wide. Name the style or the cabinet you want, or leave both blank and we’ll recommend one from traffic, power, and wall space.

Offices, manufacturing and warehouses, gyms, schools, apartments, and other break-room sites with enough daily traffic. If you’re not sure you have the volume, request a machine anyway — we’ll be honest about fit.

We typically respond within one business day. Timing from there depends on site fit, power/access, and which machine is right. We’ll give you a clear next step after the consult — not a vague “we’ll be in touch.”

We contact you within one business day. Next is a short consult on traffic, power, access, which machine fits, and the mix you want. If the site is a fit, we schedule delivery, installation, and the first stock. If it isn’t, we’ll say so.

Yes. The parts store lists coin mechanisms, bill acceptors, card readers, and other hardware. The listed price is for the unit, + shipping. Send the part you need and the destination ZIP. We confirm stock, then arrange payment and quote USPS Ground Advantage.